Refund policy
Edel Golf Return Policy
We accept returns and exchanges on stock products and accessories only. Custom builds (including stamped builds, Build Your Own Putter, and Workbench items) are not eligible for return.
Returns
Eligible items may be returned within 30 days of delivery. Items must be unused and unhit, in the same condition you received them, and in the original packaging. A 10% restocking fee applies to all returns.
To start a return, click here.
Partial refunds may be granted in certain situations:
- Clubs with obvious signs of use, or with damaged or missing parts for reasons not due to our error.
- Any item returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will email you to confirm receipt and notify you of the approval or rejection of your refund. If approved, your refund (less the 10% restocking fee) will be processed and a credit automatically applied to your original method of payment within 7-10 business days.
Late or Missing Refunds
If you haven't received your refund yet, first re-check your bank account, then contact your credit card company; it may take some time before a refund is officially posted. Next, contact your bank; there is often processing time before a refund appears. If you have done all of this and still have not received your refund, please contact us at 512-778-6650 and speak with accounting.
Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Gift Cards
Gift cards cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. Depending on where you live, the time it takes for your exchanged product to reach you may vary.
Return Shipping
If you did not opt into Checkout+, you are responsible for the cost of return shipping. Shipping costs are non-refundable.